What we are agreeing to.

Fresh flowers, arranged by hand and delivered in Addu City. Prices on this site are in Maldivian Rufiyaa (MVR) and include delivery.

Every price shown is the price charged. There is no service charge, no delivery fee and no tax added at checkout.

Placing an order on this site is a request. It becomes an order when we confirm it with you, which we do by message or telephone on the number you gave.

We may decline an order: a date we cannot keep, an area we cannot reach, or flowers we cannot get. Where money has been taken, it is returned in full.

Orders are paid by card on this site.

Card payments are handled by Bank of Maldives. Your card details are entered on the bank's own secure page and are never seen or stored by us.

Where a stem is unavailable we substitute one of equal or greater value, keeping to the colours and style you asked for. Say so when ordering if you would rather we called you.

Delivery times are our best estimate. Someone should be there to receive the flowers; where nobody is, we leave them safely or return them to the shop.

The full terms are on the delivery page.

Cancellations more than 48 hours before delivery are refunded in full. The rest is on the refunds page, including what happens when something is wrong with the flowers.

Everything we sell is prepared and delivered within the Maldives. Nothing crosses a border, so no import duty, export restriction or customs charge applies to anything you buy from us.

What you write on a card is printed and delivered as you wrote it. We will not deliver a message that is abusive or threatening, and we will refund the order instead.

A voice message is locked on your own device before it reaches us. We cannot play it, and neither can anybody at the shop. See the privacy page.

If we get an order wrong, our responsibility is the order: remaking it, or refunding it. We are not responsible for what an occasion meant to somebody, which is not a thing flowers can be insured against.

These terms are governed by the laws of the Republic of Maldives.

Norris Flowers is a registered business name of Aromyst, a sole proprietorship registered in the Republic of Maldives.

Registration No. SP00432024 · UEI 2024SP31149H · Business name BN52482026 · Business activity BP74762026 · TIN 1123595

Registered and postal address: Serenity Falls, S. Hithadhoo 19020, Republic of Maldives

Customer service: blooms@norrisflowers.com · +960 999 1856 · Every day, 9am to 6pm

Keep a copy of your transaction record and of these policies, so that any question about an order is quick to settle.